All sales are final! No cancellations, refunds, or exchanges.
In the event of a rescheduled show:
No cancellations, refunds, or exchanges.
If an event is postponed, the tickets will be honored for the new date of the show.
New tickets will not be issued.
In the event of a cancelled show which has no reschedule date:
A full refund will be issued to the purchaser, less shipping and handling charges, provided the following occurs.
The tickets must be returned to this office within ten (10) business days of the original event date.
After ten (10) days of the original event date, you may need to return tickets directly to the box office for a face value refund only.
We suggest you return the tickets via certified, insured mail, or Federal Express. Viptickets.info is not responsible for any messenger charges incurred.
Internet sales are not in real time; therefore, all tickets are subject to availability and change.
You will be notified by telephone, email or fax once your order is confirmed*.
viptickets is not responsible for email confirmation not received.
Orders may be processed up to 72 hours.
Most tickets that we sell are not taxed.
We collect tax as required by law.
Generally any event that takes place within the New York city limits requires that we collect an salestax that is 8.25%
We require a signature on all deliveries.
The courier must deliver to the address on the package.
The courier cannot deliver to any other address.
If there are specific delivery requirements, we need to know when you place your order.
Credit Card delivery requirements (this is for your protection).
Tickets are normally sent to your credit card billing address.
Your address will be verified with the credit card company, so the exact address where the statement is mailed is needed.
In the event you need to ship to an alternate address, the following will apply:
You will need to complete, sign and fax or scan us a credit card authorization form.
We may also require a signed copy of the invoice.
A copy of your driver’s license or passport, and credit card.
The copy of the credit card should be front and back.
The order will be cancelled if the above documentation is not provided to V.I.P. Tickets.
Delivery without signature.
You will need to complete, sign and fax or scan us a credit card authorization form.
We may also require a signed copy of the invoice.
A copy of your driver’s license or passport, and credit card.
The copy of the credit card should be front and back.
The order will be cancelled if the above documentation is not provided to viptickets.
The ticket purchaser will accept 100% liability if the package is lost or stolen without obtaining a signature.
In the event of a rescheduled show:
Confirmed Orders
Taxes
Delivery
Tickets are delivered using an express courier service, such as Federal Express.
Agreement acceptance
Submitting an order online or via fax indicates your AGREEMENT to these terms and conditions.
